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Home > Success Center > Archive > 2017December21 - Deletes > Alert does not record logs on the network drive

Alert does not record logs on the network drive

Created by John Wallace, last modified by Gerald.Prado on Dec 22, 2017

Views: 1,167 Votes: 0 Revisions: 5


Unable to set an alert to record logs located on a network drive.



NPM 11.5.x


The Alerting Engine v2 requires different permissions and wants the log files to be local so the alerting engine can write to them easily.


As a workaround,

  1. Have the alert create a script to write to the log located on the network drive instead. 
  2. When selecting the trigger action to execute a script, select a wrapper pointing to the enduser-created script that will execute writing to the log.



Note: There are a number of templates available online for creating similar scripts to be edited for end-user UNC pathnames



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