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Home > Success Center > Archive > 2017December1 - WIP Deletes > NPM 12 Configuration Wizard Error: Exception While Configuring Plugin Orion Core Services Component Orion Website

NPM 12 Configuration Wizard Error: Exception While Configuring Plugin Orion Core Services Component Orion Website

Created by Shane Horgan, last modified by Kevin.Swinson on Dec 01, 2017

Views: 18 Votes: 0 Revisions: 4

Updated

Overview

 

 

Environment

  • NPM 11.5.2
  • UDT 3.2.3

 

Cause 

  • Customer had attempted to upgrade but was met with errors. 
  • Customer tried to Roll back to 11.5.2 after the failed upgrade
  • We tried to Upgrade him and met the above error

 

Resolution

  1. Completely Uninstall All Solarwinds Products
    Please see steps: Click Here
  2. Reinstall the Applications again with Local Admin Account and Antivirus's Disabled

 

 

 

 

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