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Home > Success Center > Archive > 2017December19 - Deletes > LEM AIX 6.2 Agent upgrade error

LEM AIX 6.2 Agent upgrade error

Created by Justin Rouviere, last modified by Jessica Solis on Dec 19, 2017

Views: 894 Votes: 0 Revisions: 5

Overview

When upgrading the LEM AIX agent to 6.2 the node disconnects and the following error appears in the SPOPlog.txt file:

java.security.NoSuchProviderException: no such provider: IBMJCE

Environment

LEM 6.2 AIX Agent

 

Cause 

The SWLEMAgent.lax file is pointing to the incorrect version of Java.

Resolution

Warning:

  • SolarWinds strongly recommends that you only edit the SWLEMAgent.lax file as instructed. Any additional modifications may result in system performance issues or may create an error state.
  • Save a copy of the original SWLEMAgent.lax file to your local drive as a backup file, in case you need to roll back later.

 

  1. After the LEM node disconnects after upgrading to 6.2 the SWLEMAgent service will be stopped.
  2. Modify the SWLEMAgent.lax file:
    1. Search for the string containing jre1.7.0_sr3fp1
    2. Replace it with jre1.7.0_65
  3. Start the agent service.
  4. Verify that the node connects in the Web Console.

 

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