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Home > Success Center > Archive > 2017December19 - Deletes > Active alert behavior when a trigger condition is changed

Active alert behavior when a trigger condition is changed

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Created by Eric Bryant, last modified by Gerald.Prado on Dec 19, 2017

Views: 98 Votes: 0 Revisions: 7

Overview

This article explains the undocumented behavior of a triggered active alert when a managed alert for same object's trigger condition is changed.

Environment

NPM 11.5.x and later

Detail

Flow of behavior:

  • Alert is triggered, alert is shown in active alerts.
  • Alert trigger condition changed in alert configuration then saved.
  • Original Triggered Alert object will still be found in active alerts view.
  • A new object based on the new changed trigger condition can be found.
  • Old triggered active alerts can be cleared by disabling and then re-enabling the alert.

 

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