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Website is not working after reboot and SQL Express is hosted on the same machine as Orion

This article is slated for Deletion. Do not update this article. If you have questions please send a message to mt-feedback@solarwinds.com

Created by Justin Wyllys, last modified by Kevin.Swinson on Dec 18, 2017

Views: 771 Votes: 0 Revisions: 10

Overview

Website does not come up after a reboot of the Orion server. This can be due to:

  1. SQL service not coming up before Orion services.
  2. Either SQL Express or a full version is installed on the same machine as Orion, and they are using that instance for Orion.
  3. Orion services fail to start, or fail to connect to SQL / SQL Express.

Environment

Applies to Orion Core and all NPM versions

Cause 

Orion services depend on (have dependencies for) SQL server when it is installed on the same machine as Orion.

Resolution

 

1. Go into services.msc and find all the Orion services. Set them to Automatic (Delayed Start).

website_sql_express_1.png

2. Reboot services.

After you reboot, the NPM services will wait for the SQL services to come up before starting. Just make sure to do this on ALL of the SolarWinds services. You will have approximately this many (depending on licenses):

website_sql_express_2.png

Note: This means that it will take a few minutes for your website to start working after a reboot, but it will start working. 

3. You should leave SQL as-is, on Automatic start:
website_sql_express_3.png

4. You can see the services that depend on SQL express listed here:
website_sql_express_4.png

 

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