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Home > Success Center > Archive > 2017December18 - Deletes > Web UI cannot currently be used by browsers other than Internet Explorer

Web UI cannot currently be used by browsers other than Internet Explorer

Created by Alexander Aguilar, last modified by Kevin.Swinson on Dec 18, 2017

Views: 735 Votes: 0 Revisions: 4

Overview

The following error appears when attempting to record a Web app:

Web Ui cannot currently be used by browsers other than Internet Explorer

Environment

NPM 11.x

Resolution


SolarWinds does not support Web UI. Use IE, Chrome, and Firefox which are compatible with NPM and other SolarWinds products. Otherwise, contact your vendor to resolve the issue:

  • Microsoft Internet Explorer version 8 or higher with Active scripting
  • Firefox 32.0 or higher (Toolset Integration is not supported on Firefox)
  • Chrome 40.0 or higher
  • Safari for iPhone

 

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