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Home > Success Center > Archive > 2017December18 - Deletes > Syslog Viewer Alert not showing FQDN

Syslog Viewer Alert not showing FQDN

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Created by John Wallace, last modified by Kevin.Swinson on Dec 18, 2017

Views: 671 Votes: 0 Revisions: 5


By default, the Syslog Viewer will only show the HostName instead of the Fully Qualified Domain Name (FQDN). Some may need the full Name instead of just shortened Host Name.


NPM 11 and later


To show the FQDN proceed as follow:

  1. Go to Start > All Programs > SolarWinds Orion > Syslog and Traps > Syslog Viewer
  2. Go to > Settings
  3. Click the Message Parsing tab.
  4. Unselect the "Remove Domain Name from DNS Lookups" option.
  5. Click Ok.
  6. Restart the SolarWinds Syslog Service.
  7. Go to Start > Run > cmd + ok.
    • net stop SolarwindsSyslogService
    • net start SolarwindsSyslogService

The hostname field should now show the FQDN.


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