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Home > Success Center > Archive > 2017December18 - Deletes > SWOrionNCMCachingService.exe process is utilizing high cpu

SWOrionNCMCachingService.exe process is utilizing high cpu

Created by Malik Haider, last modified by Gerald.Prado on Dec 18, 2017

Views: 693 Votes: 0 Revisions: 6

Overview

The SWOrionNCMCachingService.exe process is utilizing high cpu after upgrade, migration, or restarting the Orion services. 

Environment

NCM 7.0 through 7.3.2

Cause 

You have just restarted the Orion services, therefore, SWOrionNCMCachingService.exe has to compile graphs and reports for NCM devices on each of them, which eats up CPU space. 

Resolution

This is normal behavior after restarting the Orion Services depending on the amount of device configs stored under the database for each device . 

 

SWOrionNCMCachingService.exe has to compile graphs and reports for NCM devices on each of them. Once the baseline finishes, the CPU utilization will go back to normal.

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