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Home > Success Center > Archive > 2017December18 - Deletes > SWIS V3 Error hexadecimal value 0x00 is an invalid character

SWIS V3 Error hexadecimal value 0x00 is an invalid character

Created by Harry Griffiths, last modified by Kevin.Swinson on Dec 18, 2017

Views: 735 Votes: 0 Revisions: 11

Overview

After upgrading to NPM 12, you come across an error in solarwinds information service V3 in  C:\ProgramData\SolarWinds\InformationService\v3.0\Orion.InformationService.log

 

'.', hexadecimal value 0x00, is an invalid character 

 

ERROR SolarWinds.InformationService.Core.InformationService - SolarWinds.IndexingData.MessagePlugin.TrapIndexingData.FillData() 
Exception running query:
SELECT t.Description AS [Orion.TrapVarbinds.Description],t.DisplayName AS [Orion.TrapVarbinds.DisplayName],t.OIDName AS [Orion.TrapVarbinds.OIDName],t.OIDValue AS [Orion.TrapVarbinds.OIDValue],t.RawValue AS [Orion.TrapVarbinds.RawValue],t.TrapID AS [###TrapID###] FROM Orion.TrapVarbinds t 
WHERE t.TrapID IN ('9631036','9631037','9631038','9631039','9631040','9631041','9631042','9631043','9631044'
,'9631045','9631046','9631047','9631048','9631049','9631050','9631051','9631052','9631053','9631054','9631055','9631056','9631057','9631058','9631059','9631060','9631061','9631062','9631063','9631064','9631065','9631066','9631067','9631068','9631069','9631070','9631071','9631072',
'9631073','9631074','9631075','9631076','9631077','9631078','9631079','9631080','9631081','9631082','9631083','9631084','9631085') WITH NOLOCK RETURN XML RAW

 

ERROR SolarWinds.InformationService.Core.InformationService - SolarWinds.IndexingData.MessagePlugin.TrapIndexingData.FillData() Exception for Operation: <s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope" xmlns:a="http://www.w3.org/2005/08/addressing">
<s:Header>
<a:Action s:mustUnderstand="1">http://schemas.solarwinds.com/2007/0...rvice/QueryXml</a:Action>
<a:MessageID>urn:uuid:5c2362ad-569a-4282-a494-0d983e5ca57a</a:MessageID>
<a:ReplyTo>
<a:Address>http://www.w3.org/2005/08/addressing/anonymous</a:Address>
</a:ReplyTo>
<SwisSettings xmlns="http://schemas.solarwinds.com/2007/0...rmationservice" xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
<ApplicationTag>SolarWinds.IndexingData.MessagePlugin.TrapIndexingData.FillData() </ApplicationTag>
<DataProviderTimeout>-PT1S</DataProviderTimeout>
</SwisSettings>
<i18n xmlns="http://schemas.solarwinds.com/2007/0...rmationservice" xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
<Culture>en-US</Culture>
</i18n>
<a:To s:mustUnderstand="1">net.tcp://ORIONSERVERHOSTNAME:17777/SolarWinds/InformationService/v3/Orion/certificate</a:To>
</s:Header>
<s:Body>
<QueryXml xmlns="http://schemas.solarwinds.com/2007/0...rmationservice">
<query>SELECT t.Description AS [Orion.TrapVarbinds.Description],t.DisplayName AS [Orion.TrapVarbinds.DisplayName],t.OIDName AS [Orion.TrapVarbinds.OIDName],t.OIDValue AS [Orion.TrapVarbinds.OIDValue],t.RawValue AS [Orion.TrapVarbinds.RawValue],t.TrapID AS [###TrapID###] FROM Orion.TrapVarbinds t
WHERE t.TrapID IN ('9631036','9631037','9631038','9631039','9631040','9631041','9631042','9631043','9631044','9631045','9631046','9631047','9631048','9631049','9631050','9631051','9631052','9631053','9631054','9631055','9631056','9631057','9631058','9631059','9631060','9631061','9631062','9631063',
'9631064','9631065','9631066','9631067','9631068','9631069','9631070','9631071','9631072','9631073','9631074','9631075','9631076','9631077','9631078','9631079','9631080','9631081','9631082','9631083','9631084','9631085') WITH NOLOCK RETURN XML RAW</query>
<parameters>
</parameters>
</QueryXml>
</s:Body>
</s:Envelope>

or

 

2016-05-18 11:01:52,553 [66] ERROR SolarWinds.InformationService.Core.InformationService - SolarWinds.IndexingData.MessagePlugin.TrapIndexingData.FillData() Exception caught in method SolarWinds.InformationService.Core.InformationService.Query
System.ArgumentException: '.', hexadecimal value 0x00, is an invalid character. 

Environment

NPM 12 where Orion Global Search (OGS) is still installed.

Cause 

The Orion Global Search (OGS) was a technical preview, and should not be installed on NPM 12.

Resolution

Uninstall Orion Global Search (OGS). Refer to this article.

 

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