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Home > Success Center > Archive > 2017December18 - Deletes > NTM does not respond or fails when loading maps

NTM does not respond or fails when loading maps

Created by Chris Foley, last modified by Kevin.Swinson on Dec 18, 2017

Views: 706 Votes: 0 Revisions: 5

Overview

NTM stops responding and fails with an application error when attempting to load an existing map or at the end of a discovery when a map is being drawn.

Environment

  • NTM v2.2.1 and previous versions
  • Any version of Windows with .NET Frame 4.6

Cause 

This issue is due to the fact that NTM v2.2.1 is attempting to use a .NET function which is no longer supported in .NET 4.6.

Resolution

Download and apply SolarWinds Network Topology Mapper version 2.2.1 Hot Fix 1.

 

 

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