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Home > Success Center > Archive > 2017December15 - Deletes > Orion FailOver Engine Out of Sync notification

Orion FailOver Engine Out of Sync notification

Created by Michael Almadova, last modified by Jessica Solis on Dec 15, 2017

Views: 662 Votes: 0 Revisions: 4

Overview

This article addresses an Orion FailOver Engine Out of Sync notification showing in the GUI and stuck on a specific folder.

Environment

FOE 6.7

Cause 

This occurs when the specific folder is not supported by FOE. In some unsupported cases, such as in NTM, you will need to create a filter in the Orion Manager to exclude this folder to allow the sync to complete.

Resolution

  1. In FOE, copy the path of the folder it displays in red in the section labeled File Hierarchy. 
  2. Select File Filters tab and Add Exclusion Filter.
  3. Copy the path in the pop up window. The sync should complete instantly after this is applied. 
 

 

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