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Home > Success Center > Archive > 2017December15 - Deletes > Job Engine Worker prevents switch over to happen

Job Engine Worker prevents switch over to happen

Created by Mariusz Handke, last modified by Jessica Solis on Dec 15, 2017

Views: 639 Votes: 1 Revisions: 6

Overview

This article provides a resolution to the issue where the Job Engine Worker prevents switch over to happen.

Environment

All FoE versions

Cause 

This issue is caused by the fact that Job Engine Worker, either 32bit - SWJobEngineWorker2.exe or 64bit - SWJobEngineWorker2x64.exe remains running and the Job Engine process itself having lost control over it thus processes are orphaned. As they run, they are blocking access to some of libraries (DLL) and FoE keeps trying to synchronize files between nodes but fails to complete the task.

Resolution

The only way of solving this issue, since FoE has to monitor Orion components, is to kill offending processes manually:

  1. Log in to the server in question.
  2. Open Windows Task Manager.
  3. Scroll to the relevant processes.
  4. Select and kill the process.
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