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Home > Success Center > Archive > 2017December15 - Deletes > FSM NCM node import failure

FSM NCM node import failure

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Created by Randall Harwood, last modified by Jessica Solis on Dec 15, 2017

Views: 529 Votes: 0 Revisions: 6


There is a timeout/failure when importing nodes from NCM into FSM.


FSM 6.6


  1. Make sure FSM interface is closed.
  2. Add more memory to FSM via ini file:
    Please find file SolarWindsFSM.ini inside FSM installation folder and increase Xmx and Xms values. The flag Xmx specifies the maximum memory allocation pool for a Java Virtual Machine (JVM), while Xms specifies the initial memory allocation pool.
    -Xmx4G will set it to 4G of max memory
    -Xmx4096M will also set it to 4G
  3. Increase memory per circumstance


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