Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Archive > 2017December15 - Deletes > FSM NCM node import failure

FSM NCM node import failure

Table of contents
Created by Randall Harwood, last modified by Jessica Solis on Dec 15, 2017

Views: 529 Votes: 0 Revisions: 6

Overview

There is a timeout/failure when importing nodes from NCM into FSM.

Environment

FSM 6.6

Steps

  1. Make sure FSM interface is closed.
  2. Add more memory to FSM via ini file:
    Please find file SolarWindsFSM.ini inside FSM installation folder and increase Xmx and Xms values. The flag Xmx specifies the maximum memory allocation pool for a Java Virtual Machine (JVM), while Xms specifies the initial memory allocation pool.
    -Xmx4G will set it to 4G of max memory
    -Xmx4096M will also set it to 4G
  3. Increase memory per circumstance

 

Last modified

Tags

Classifications

Public