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Home > Success Center > Archive > 2017December14 - Deletes > NPM for ETS email alerts use SMTP relay

NPM for ETS email alerts use SMTP relay

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Created by Albert Lopez, last modified by Jessica Solis on Dec 14, 2017

Views: 709 Votes: 0 Revisions: 4

Overview

This article briefly explains why the following error, or similar, may occur when using alerts for Engineer's Toolset in NPM.
2916 The transport failed to connect to the server. Error Number -- 2147220973

Environment

  • All Engineer's Toolset versions
  • SMTP servers that do not allow SMTP relay

Detail

When an alert/action is configured within NPM for ETS to email when a node or interface is down, the receiving

SMTP server should also be configured to allow incoming SMTP relay sessions to be able to forward

the action email alert.

 

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