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Home > Success Center > Archive > 2017December13 - Deletes > Unable to use Internet sessions in DRS

Unable to use Internet sessions in DRS

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Created by Marlo Bidayan, last modified by Jessica Solis on Dec 13, 2017

Views: 24 Votes: 0 Revisions: 4

Overview

This article briefly explains why internet sessions cannot be used in standalone versions of DameWare Remote Support or for centralized versions of DameWare Mini Remote Control.

Environment

  • All DameWare Remote Support versions
  • All DameWare Mini Remote Control versions

Detail

Refer to Limitations to Internet Sessions. Internet sessions are part of the Centralized version of DameWare Remote Support. If you have the standalone version of DRS or if you have the Centralized version of DameWare Mini Remote Control, you cannot use Internet Sessions. 

If you do have the Centralized version of DRS, check the Internet Session Troubleshooting Guide.

 

 

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