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Home > Success Center > Archive > 2017December13 - Deletes > Unable to add a listener in Serv-U

Unable to add a listener in Serv-U

Created by Richard Casey, last modified by Kevin.Swinson on Dec 13, 2017

Views: 635 Votes: 0 Revisions: 7

Overview

This article addresses the issue where a user is unable to add a listener in Serv-U with a Gateway server that has no external IP address.

Environment

Serv-U 15.1.2

Cause 

This occurs when the gateway is set up with the actual address and nothing in the External IP address fields.

Resolution

Verify that the gateway server IP address. If there is no separate external IP, enter the gateway IP address in both the Gateway and External IP address fields:

SU_GW.png

 

 

 

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