Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Archive > 2017December13 - Deletes > The file '/orion/apm/resources/sqlblackbox/databaseavailability.ascx' does not exist

The file '/orion/apm/resources/sqlblackbox/databaseavailability.ascx' does not exist

Created by Robert Stidman, last modified by Kevin.Swinson on Dec 13, 2017

Views: 658 Votes: 0 Revisions: 4

Overview

The following error appears when editing reports with SAM resources:
The file '/orion/apm/resources/sqlblackbox/databaseavailability.ascx' does not exist.

Environment

SAM 6.0 or later

Cause 

One of the report definitions contains a resource file used by older versions of SAM.

Resolution

As it is not possible to edit the report via Web Console, it needs to be edited directly in the database.

  1. Locate the problem report in the ReportDefinitions table.
    Edit the Definition column for the report as such.

  2. Replace /Orion/APM/Resources/SqlBlackBox/DatabaseAvailability.ascx 
    with:
    /Orion/APM/Resources/Charting/CustomAvailabilityChart.ascx

Note: Do not change any other part of the report definition.

 

Last modified

Tags

Classifications

Public