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Home > Success Center > Archive > 2017December13 - Deletes > MRC version 9.0 starts up slowly

MRC version 9.0 starts up slowly

Created by Marlo Bidayan, last modified by Jessica Solis on Dec 13, 2017

Views: 738 Votes: 0 Revisions: 4

Overview

DameWare Mini Remote Control (MRC) version 9.0 starts up slowly.

Environment

DameWare Mini Remote Control 9.0

Resolution

This has been addressed in HotFix 1 for MRC 9.0.

  1. Log in to the SolarWinds Customer Portal.
  2. Go to License Management > Hot Fixes.
  3. Download HotFix 1 or later.
  4. Extract all of the files in the archive.
  5. Copy the files from the appropriate folder (x64 or x86) and replace the following files in the MRC 9.0 installation folder:
    • DWRCC.exe
    • DWRCD.dll
      Note: The default location is C:\Program Files\SolarWinds\DameWare Mini Remote Control 9.0\
  6. Run the application.

 

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