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Home > Success Center > Archive > 2017December13 - Deletes > Gather or send Orion Diagnostics to Serv-U

Gather or send Orion Diagnostics to Serv-U

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Updated: August 5, 2016

Overview

This article provides steps on how to gather and upload diags to SolarWinds support via the Serv-U FTP.

Environment

All Orion products

Steps

1. Go to > All Programs > SolarWinds Orion > Documentation and Support > Orion Diagnostics.

2. Press Start.
This creates a .zip file of the results. It will contain logs, events, and some information regarding the database etc.

3. Upload the file to the Serv-U link sent by SW Support.

 

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