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Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Archive > 2017December12 - Deletes > Youtube links broken when added to ticket notes

Youtube links broken when added to ticket notes

Created by Caroline Musindi, last modified by Kevin.Swinson on Dec 12, 2017

Views: 746 Votes: 0 Revisions: 8


The Link button in ticket note editor breaks Youtube links after the note is saved.


  • WHD 12.0
  • WHD 12.1
  • WHD 12.2
  • WHD 12.3


This happens when URL contains some special characters the parser misinterprets it.



Upgrade to WHD version 12.4.1. Refer to the Release Notes.


Last modified