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Home > Success Center > Archive > 2017December12 - Deletes > Survey link missing from the ticket resolution email

Survey link missing from the ticket resolution email

Created by Caroline Musindi, last modified by Kevin.Swinson on Dec 12, 2017

Views: 723 Votes: 0 Revisions: 5

Overview

This article addresses the issue where the ticket resolution email is missing both a survey link and confirmation resolution buttons.

 

Environment

  • WHD 11.2.1
  • WHD 12.0
  • WHD 12.1
  • WHD 12.2
  • WHD 12.3

Resolution

Upgrade to WHD 12.4.1 where the issue has been addressed. Refer to SolarWinds WHD 12.4.1 Release Notes.

 

 

 

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