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Home > Success Center > Archive > 2017December12 - Deletes > No suitable job engine available for job execution on the Additional Poller

No suitable job engine available for job execution on the Additional Poller

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Created by Andy Ng, last modified by Kevin.Swinson on Dec 12, 2017

Views: 431 Votes: 0 Revisions: 4

Updated August 26, 2016


VNQM operations that are on Additional Poller is not able to be polled.

The following message may appear on the Additional Poller:

No suitable job engine available for job execution


  • VNQM 4.2
  • Additional Poller


  • As VNQM is poller-aware, it needs to be installed on the Additional Poller.
  • Main Poller needs to reach the Additional Poller at TCP/17777.


  1. Install VNQM on all Additional Pollers.
  2. Ensure that TCP/17777 can be accessed from the Main Poller to each of the Additional Pollers.
  3. You can use "telnet [IP] 17777" from the Main Poller:
    1. Log into Orion server
    2. If Telnet client is not installed, please do the following
      i. Launch Server Manager.
      ii. Go to Manage > Add Roles and Features.
      iii. Click "Next" until "Features" section.
      iv. Click on checkbox of "Telnet Client".
      v. Click Next and Complete.
    3. Click Start > Run.
    4. Assuming Additional Poller IP is
      telnet 17777
      Note: You should at least see a blank screen, indicating that it connected.
      If connection errors are reported, there are issues with either network or SolarWinds Information Service on Main Poller


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