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Kiwi Syslog NG not receiving logs even if the listening ports are configured correctly
Sometimes we would encounter a scenario where n Kiwi Syslog NG was set correctly, and still no messages were coming in.
First published date
2/22/2024 3:57 PM
Last published date
2/22/2025 12:02 AM
Overview
Kiwi Syslog NG is set correctly, and listening ports are configured but no logs are coming in. The Legacy Kiwi Syslog server works on the same machine without problems.
Product section
Kiwi Syslog Server
Cause
Windows Defender Firewall
Resolution
Add an exception for the Kiwi Syslog NG service in Windows Defender.
Go to Control Panel\System and Security\Windows Defender Firewall
Select "Allow and app or feature through Windows Defender Firewall"
On the next screen click "Allow another app..."
Select Browse and go to C:\Program Files (x86)\SolarWinds\Kiwi Syslog Server NG\SolarWinds.Kiwi.Syslog.Service.exe
Click Open
Click Add and enable Private
Stop and Start the Kiwi Syslog NG Services.
Go to Control Panel\System and Security\Windows Defender Firewall
Select "Allow and app or feature through Windows Defender Firewall"
On the next screen click "Allow another app..."
Select Browse and go to C:\Program Files (x86)\SolarWinds\Kiwi Syslog Server NG\SolarWinds.Kiwi.Syslog.Service.exe
Click Open
Click Add and enable Private
Stop and Start the Kiwi Syslog NG Services.