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Configure the Serv-U Gateway IP address in the domain listener

This article describes how to configure the Serv-U Gateway IP address in the domain listener so the domain can be accessed through the gateway.

First published date

5/30/2019 9:27 PM

Last published date

6/12/2025 4:51 PM

Overview

This is the correct configuration when adding Serv-U Gateway in the deployment. Serv-U Gateway public IP address must be configured in the domain listeners to properly route the traffic to the domain. If this is not properly configured, Serv-U won't be accessible from the internet and it would also affects the FTP passive port connection.

Product section

Serv-U Managed File Transfer & Serv-U FTP Server

Resolution

  1. Add and Configure Serv-U Gateway under the Global level
    1. Global > Server Details > Serv-U Gateway tab > Add
  2. Open the Serv-U Management Console.
  3. Go to the domain.
  4. Click Domain Details.
  5. Click the Listeners tab.
  6. Click Add.
  7. Select type (SFTP, HTTPS, etc.).
  8. Type in the Sev-U Gateway IP address.
  9. Click Save.

Note: Make sure that the Serv-U Gateway Address and Public IP address is configured.