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Home > Success Center > Archive > 2017December13 - Deletes > Server & Application Monitor (SAM) 6.2.2 Hotfix 2

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Server & Application Monitor (SAM) 6.2.2 Hotfix 2

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Created by Tiarnan Stacke, last modified by Kevin.Swinson on Dec 13, 2017

Views: 883 Votes: 0 Revisions: 4

Overview

Server & Application Monitor (SAM) 6.2.2 Hotfix 2 addresses an issue with Agents not processing Agent Messages of larger than 1MB

Environment

SAM version 6.2.2 

Detail

This is not a cumulative Hotfix and does not contain Hotfix 1. This Hotfix only addresses the following issue:

  • This Hotfix corrects an issue where an agent message larger than 1MB cannot be processed. If all of the three following conditions are true, then this hotfix is applicable. If any condition is not true, this hotfix should not be applied.
  • Node is polled via an agent.
  • Polling of the node worked and then stopped. (Data was not received from the node after a period of time.)
  • The agent is reported as connected in the Agent Management Grid.

 

This Hotfix contains one file: SolarWinds.AgentManagement.Messaging.Core.dll. This file must be installed on the main Orion server and all additional pollers.

 

You can get the HotFix by logging into the Customer Portal.

 

 

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